Etihad Guest Competition -  Terms and Conditions

Competition Overview

  • To be eligible to submit an entry you must be 18 years of age or older or older at the time of entering and hold a valid passport for international travel

  • To enter the competition you must submit your name as per your passport, valid email, date of birth and 25 words on why you should win prior to 11.59pm (AEDST) Saturday 24th March 2018

  • The prizes are split into tiers as follows:

    • Flight prize – MAIN PRIZE

      • One prize of EITHER 2 business class flights to anywhere on the Etihad Airways Network OR 4 x economy flights plus a stop-over in Abu Dhabi, will be awarded to One winner at the conclusion of the competition period.

      • The competition officially opens at 9.00am (AEDST) on Wednesday 4th October 2017 and closes at 11:59pm (AEDST) on Saturday 24th March 2018.

    • Weekly Prizes – SECONDARY PRIZES

      • Every week of a match a prize one (1) of the following prizes will be awarded:

        • Match Day upgrade experience includes walking across the pitch to your seats, 2 x replica home jersey, 1 x food and beverage voucher worth $100, 1 x VIP car parking pass

        • 2 x City Class Tickets

        • 2 x Melbourne City merchandise

  • The entrant may only enter the competition once

  • Entry into the competition is free

  • As part of the promotion you are agreeing to be signed up to Etihad Guest, the frequent flyer programme of Etihad Airways and to receive subsequent communications from them.


  • The promoters of the competition are Etihad Stadium and Etihad Airways


  • To be eligible to enter the competition:

    • You must be a permanent resident of Australia

    • You are 18 years old or over at the time of entry

    • Neither you nor anyone in your immediate family is an employee of either Etihad Stadium or Etihad Airways or connected to the competition in any way

  • The promoters may disqualify you if;

    • You and your entry do not meet one or more of the requirements set out in these Terms and Conditions

    • You tamper in any way with the operation of the competition

  • If for any reason the competition is not capable of running as planned, the promoters reserve the rights in its sole discretion to cancel, terminate, modify, delay or suspend the competition.

Flight Prize

  • One Flight Prize will be awarded to one winner

  • The prize is two (2) international business class flights for the winner and guest to any Etihad Airways destinations OR 4 x economy class flights plus a stop over in Abu Dhabi for one night

  • Winner will be selected on 29th March 2018 and winner will be notified by 3rd April 2018. 

  • Travel is valid on Etihad Airways aircraft only and all travel must be completed by 31 December 2018.

  • Taxes on any tickets which remain unused after the expiry date are only valid for refund within 1 year from the date of issue.

  • Tickets must be issued from an Etihad Airways office by 18 August 2018, with no further extension.

  • The ticket is subject to availability and travel during peak periods and embargo periods may be restricted. This includes, but is not limited to 16-26 September 2018, 24-30 November 2018 and the Christmas/New Year period.

  • Limousine and Lounge access are not included as part of this prize.

Tickets are non-transferable, non-refundable and non-redeemable for cash or other goods or services.

  • The following costs are to be borne by the passenger: travel costs to and from the points of departure, travel insurance, accommodation, excess baggage over and above the approved 30kgs, meals, levies and surcharges, and any other travel related expenses.

  • No Frequent Flyer points will be accrued as part of this prize.

  • Payment for taxes and airport charges must be made prior to tickets being issued and are payable by cash, bank cheque or credit card.

  • Bookings must be made at least 30 days prior to travel.

  • The promoters will decide which hotel and room level is included in the prize.

  • The promoters reserve the right to substitute any component of the prize at their sole discretion.  No correspondence of discussion will be entered into.

  • The total competition prize is valued at a maximum of 16kAUD.  The promoters do not accept any responsibility for a change in the Prize value.

Weekly Prizes

  • One Weekly prize will be awarded each week to one winner

  • The prize is will be either a match day upgrade, 2 x City Class tickets to a game of choice in the 2017/18 season or Melbourne City merchandise.

  • Winner will be selected on midday Wednesday before each game 

  • The total competition prize is valued at a maximum of $600.  The promoters do not accept any responsibility for a change in the Prize value.

  • If you are a winner

    • You may not transfer the prize to anyone for any alternative prize (including cash)

    • The Promoters may replace the Prize with another prize of equal value in the unlikely event that the Prize becomes unavailable.

    • If you are not able to accept the Prize as stated, you will forfeit the Prize and no payment or compensation will be made in lieu.

    • The Promoters may replace the Prize with another prize of equal value in the unlikely event that the Prize becomes unavailable.

    • The Promoters may ask you to provide proof of your age, identity and residency, and to sign any required documentation including release forms as a condition of claiming the Prize.

    • You are responsible for all expenses and taxes connected to your participation in the Competition and not included in the Prize. This includes applicable taxes associated with flights. Each winner is responsible for all expenses associated with any travel booked as part of this promotion including accommodation, spending money, meals, drinks, transfers, laundry charges, activities, incidentals, taxes, excess baggage over and above the ticketed amount, energy surcharges, gratuities, services charges, passports, visas, travel insurance and all other ancillary costs. Travel insurance is highly recommended to protect against the additional costs incurred in the event of unforeseen circumstances.

    • Travel is subject to the General Conditions of Carriage of Etihad Airways. These can be viewed at ke/legal/terms-and-conditions/

    • It is the winner’s personal responsibility to ensure that they have valid documentation which meets the requirements of immigration and other government authorities at every destination. Any fines, penalties, payments or expenditures incurred as a result of such documents not meeting the requirements of those authorities will be the sole responsibility of the travellers.

  • If requested by The Promoters, the Winner may be required and must agree to media opportunities associated with the Prize. These opportunities include: interviews with media outlets and being photographed for online and print publication.

  • The Winner hereby grants to The Promoters the right to issue, and authorize others to issue, publicity concerning the Winner, and the right to use Winner’s name (including any professional name or sobriquet adopted by Winner), likeness and biographical data in connection with the promotion of the Competition.


Liability and Indemnity


  • The Promoters are not liable, and you release the Promoters from liability, for any loss or damage that you may suffer from your participation in the Competition, including (without limitation) if:

    • The Competition is cancelled, modified, suspended or delayed.

    • The Promoters do not receive your Entry, due to technical issues including but not limited to the inability to process successful transactions and associated data management processes within the Competition Period.


  • The Competition and Consumer Act 2010 (Cth) as well as other laws in Australia may imply certain conditions, warranties and undertakings, and give you other legal rights. If they apply, they cannot be modified or excluded by any contract. You may consider seeking legal advice as to whether they apply to you.


  • Nothing in these Terms and Conditions generally affects your rights under Australian consumer law (as contained in Schedule 2 of the Competition and Consumer Act 2010 (Cth) and equivalent State and Territory fair trading legislation) regarding consumer guarantees to the extent that such consumer guarantees cannot be excluded by law. Other than these consumer guarantees, and subject to paragraph 6b), The Promoters make no warranties about any prizes offered as a part of the Competition, including warranties as to the quality, merchantability or fitness for purpose of such prizes.





  • The Promoters of the Competition will collect your personal information (such as your name, email address, phone number and biographical data) as part of the Competition and may use this information anywhere in the world for the purposes of administering the Competition, and other purposes for which we obtain your express consent. Where you have expressly consented, your personal information may be provided to The Promoters affiliates, including overseas affiliates for future promotional, marketing and publicity purposes without notice and without any fee being paid unless otherwise advised by you.




The Promoters’ Intellectual Property

  • Unless expressly stated in these Terms and Conditions, your participation in the Competition does not entitle you to use any of The Promoters’ intellectual property rights (including any trade marked or copyrighted materials) for any purpose.



Governing law

  • These Terms and Conditions are governed by the laws of Victoria, Australia. You submit to the nonexclusive jurisdiction of courts exercising jurisdiction there, and waive any right to claim that those courts are an inconvenient forum.



  • Any provision (or part thereof) of these Terms and Conditions that is prohibited or unenforceable in any jurisdiction is ineffective as to that jurisdiction to the extent of the prohibition or unenforceability. That does not invalidate the remaining provisions (or parts thereof) of these Terms and Conditions nor affect the validity or enforceability of that provision (or part thereof) in any other jurisdiction.



  • These Terms and Conditions contain the agreement between you and The Promoters with respect to the Competition. They set out the only conduct that you have relied on and supersede all earlier conduct and prior agreements and understandings between  you and The Promoters in connection with the Competition. This is in addition to any standard agreements, terms and conditions regarding the Prize you are required to adhere to with Etihad Airways.